Delivery Options Overview

WoodMart offers ideal shipping methods for any requirement. Be it low priced through DHL/Standard Parcel Post, more quickly via DHL Express (Germany only) or UPS, or especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Returns will not be accepted if any component is missing:

  • Original product

  • Gift or storage packaging (boxes, pouches, wraps)

  • Product tags or labels

  • Care instructions or certificates (if provided)

  • Complimentary items or accessories.

Why? Many of our items are made to order or one-of-a-kind. Missing components affect the integrity of the product and make it ineligible for resale or reuse.

If you’re unsure about what needs to be returned, just contact us — we’re happy to help guide you through it.

FAQs

My order hasn’t arrived yet — what should I do?

First, check your tracking link for updates. Sometimes packages are delayed due to weather, customs, or courier issues.
If it’s been longer than expected, feel free to contact us — we’ll help track it down or offer a solution.

Can I change my shipping address after placing the order?

Yes, but only if your order hasn’t been shipped yet. Contact us as soon as possible with the correct address.

Do you offer express shipping or rush orders?

We do offer express shipping at checkout (where available), but keep in mind that handmade processing time still applies. If you’re on a tight deadline, reach out before ordering — we’ll do our best to help!

When will my order ship?

Most handmade orders ship within [7–10 business days]. Some items may ship faster if they are ready-made. You’ll receive a tracking number once it’s on the way.

Is my delivery insured?

Standard shipping does not include insurance unless otherwise noted. If you want insured delivery, please choose an express or tracked option at checkout.